Privacy Policy

How we collect, use, and protect your information.

This Privacy Policy explains what information Recibia collects, how we use it, how we protect it, and the rights you have under applicable data protection laws, including the GDPR and CCPA.

1. Information We Collect

Information you provide

  • Name, email address, phone number
  • Account and profile details
  • Club, cycle, contribution, and payout information
  • Support requests and communications

If required, we may collect identity verification information to protect users and prevent misuse.

Information generated through use

  • Contribution and payout records
  • Club and cycle participation history
  • Timestamps, statuses, and activity logs

Technical information

  • Device type, operating system, and app version
  • IP address and approximate location
  • Log files and error diagnostics

2. How We Use Your Information

We use your information to:

  • Operate and maintain the platform
  • Enable clubs, cycles, contributions, and payouts
  • Provide transparency to participants
  • Monitor for fraud, risk, or abuse
  • Respond to support requests
  • Improve product performance and reliability

We do not sell personal data or use it to offer financial products.

3. Visibility Within Clubs

To ensure transparency:

  • Contribution status, payout order, and cycle participation are visible to relevant club members
  • Sensitive personal information (such as contact details or verification data) is not shared unless you choose to share it

4. Data Sharing

We may share information only when necessary:

  • With trusted service providers (hosting, verification, payment infrastructure)
  • To comply with legal obligations
  • To protect users, the platform, or the public

All partners are required to handle data securely and only for permitted purposes.

5. Security Practices

We use industry-standard safeguards, including:

  • Encryption in transit and at rest
  • Access controls and internal permissions
  • Continuous monitoring for suspicious activity

While no system is completely secure, we work continuously to protect your data.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Resolve disputes or enforce agreements

Data is securely deleted or anonymized when no longer required.

7. Your Rights (GDPR & CCPA)

For users in the European Economic Area (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data ("right to be forgotten")
  • Restrict or object to certain processing
  • Data portability, where applicable

Our legal bases for processing include:

  • Performance of a contract
  • Legitimate interests (such as fraud prevention)
  • Legal obligations

For California residents (CCPA / CPRA)

You have the right to:

  • Know what personal information we collect and how it's used
  • Request deletion of your personal information
  • Correct inaccurate personal data
  • Opt out of the sale or sharing of personal information (we do not sell personal data)
  • Non-discrimination for exercising your rights

8. How to Exercise Your Rights

To exercise your privacy rights, you may:

  • Submit a request through the Help Center
  • Contact us using the information provided below

We may verify your identity before processing certain requests to protect your data.

9. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Analyze usage to improve the platform

You can manage cookies through your browser or device settings.

10. Children's Privacy

Recibia is not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. International Data Transfers

Your information may be processed or stored in countries other than your own. When we transfer data internationally, we apply appropriate safeguards to protect your rights.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or email.

Continued use of Recibia means you accept the updated policy.

13. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us through the Help Center.

Summary

Recibia collects only what's necessary to:

  • Enable transparent money rotation
  • Protect users and communities
  • Operate the platform responsibly

Your data is never sold—and is handled with care.