Common questions, clear answers.
No. Recibia is not a bank, lender, or investment platform. We provide tools that help trusted groups coordinate money rotation. Recibia does not offer interest, loans, or guaranteed returns.
Recibia facilitates coordination and tracking, but money movement happens based on club and cycle rules. We do not use customer funds for lending or investing.
No. Payouts depend on all participants meeting their contribution commitments. Recibia provides structure and visibility, but outcomes rely on the group.
A club is a private group of people who trust each other and want to organize money rotation together. Clubs set expectations and create cycles when they're ready to participate.
Any verified user can create a club and invite others.
Yes. You can join multiple clubs, as long as you're comfortable with the commitments involved.
Yes. Club owners or admins can remove members according to the club's rules.
A cycle is a specific round of money rotation within a club. It defines who is participating, how much is contributed, and how payouts rotate.
No. Cycles are opt-in. You choose whether to participate before each cycle begins.
Yes. A club may have many members, but only those who join a specific cycle participate in contributions and payouts for that cycle.
Once a cycle begins, participation is fixed. You can choose not to join future cycles.
Each cycle sets a fixed contribution amount and schedule. Members contribute according to that schedule until the cycle is complete.
Missed contributions are visible to participants. Clubs handle these situations based on their agreed rules, and repeated issues may be flagged for review.
Payouts rotate among cycle participants in the order defined at the start of the cycle. Each payout is recorded and visible to all participants.
Yes, in certain situations (for example, disputes or flagged activity), payouts may be temporarily paused while the issue is reviewed.
Recibia adds transparency, clear rules, and accountability. Contributions, payouts, and participation are visible so everyone knows what's happening.
Yes. We monitor activity for unusual or risky patterns and may flag behavior for review.
Disputes can be reported, and our admin team may review activity, request information, or pause actions if needed.
We use industry-standard security practices to protect your data and continuously monitor for suspicious activity.
Yes. Verification helps protect the community and reduce misuse.
You can update most profile details in your account settings.
If unusual activity is detected, your account may be reviewed. Some actions could be temporarily limited during this process.
The fastest way is through the Help Center. You can submit a support request if you can't find the answer you need.
No. Please reply to your existing ticket to keep everything in one place and help us resolve your issue faster.
Response times may vary depending on the issue, but we review every request as quickly as possible.
Any system involving shared financial commitments carries risk. Recibia provides tools to reduce confusion and increase transparency, but trust between participants is essential.
Make sure you understand:
Only join cycles you're comfortable participating in.
If you didn't find what you were looking for, visit the Help Center or contact our support team.